Development of Performance Supports

Boost performance and drive results! We understand the challenges faced by organizations when it comes to bridging the gap between training and real-world application. Our tailored solutions tackle these pain points head-on, providing employees with the right tools and resources to excel in their roles.

Problems We Solve

One of the common pain points faced by organisations is the transfer and retention of knowledge. Employees attend training sessions or complete e-learning modules, but struggle to apply that knowledge effectively in their work. This knowledge gap can hinder productivity and impact overall performance.

Through in-depth analysis and collaboration, we identify critical tasks and the associated knowledge required for successful performance. Our team then develops customized performance supports, such as job aids, checklists, interactive tutorials, and reference materials, which are seamlessly integrated into the workflow. By placing essential information at employees' fingertips, we enhance knowledge retention and empower them to apply what they have learned effectively.

In today's rapidly evolving business landscape, organizations need to be agile and adaptable to remain competitive. However, traditional training programs often struggle to keep pace with the latest advancements and changing processes. Our workflow learning approach addresses this pain point by providing flexible performance supports that can be quickly updated to reflect new procedures, technologies, or industry trends.

This ensures that employees are always equipped with the most up-to-date information and resources to navigate changes and embrace innovation.

Another pain point faced by organizations is the lack of on-the-job support when employees face challenges or encounter unfamiliar situations. Traditional training programs often fail to address these specific needs, leaving employees to fend for themselves. Our workflow learning approach focuses on providing just-in-time performance supports that are accessible within the workflow, ensuring employees have the necessary guidance and resources whenever they need them.

Whether it's troubleshooting a technical issue, following a complex procedure, or making informed decisions, our performance supports offer step-by-step instructions, interactive guidance, and expert tips.

Why Partner with us?

Improved Performance and Productivity

By providing employees with readily accessible performance supports aligned with their workflows, we enable them to perform tasks more efficiently and effectively. Instead of spending time searching for information or struggling with complex procedures, employees can rely on the embedded resources to guide them through each step of the process.

This streamlines operations, reduces errors, and boosts productivity, leading to improved overall performance.

Implementing performance supports using a workflow learning approach not only enhances performance but also boosts employee confidence and engagement. When employees have access to the right resources and guidance, they feel supported and empowered to take on new challenges. This sense of confidence not only improves job satisfaction but also drives engagement and motivation to excel in their roles.

By facilitating continuous learning and skill development, our performance supports foster a culture of growth and improvement. Employees feel motivated to explore and expand their knowledge, knowing that they have the necessary supports to overcome any obstacles they may encounter. This leads to a more engaged workforce, increased job satisfaction, and ultimately, improved retention rates.

Increased Employee Confidence and Engagement

Agility and Continuous Improvement

By embracing a workflow learning approach and utilising adaptable performance supports, organisations gain the ability to quickly adapt to change and foster a culture of continuous improvement. Employees become more agile in their work, readily embracing new practices and technologies. This enables organisations to stay ahead of the curve, drive innovation, and respond effectively to market demands.

Moreover, our performance supports encourage employees to actively participate in their own development. By promoting self-directed learning and providing accessible resources, we empower employees to take ownership of their growth and development. This not only enhances their skills but also nurtures a learning mindset that permeates the entire organization.